PRIVACY POLICY
Your privacy is important to us. This policy explains how Enlightening Plast collects, uses, and protects your personal information.
Table of Contents
Information We Collect
Personal Information
We may collect the following personal information when you interact with our services:
- Name, email address, phone number, and company information
- Billing and shipping addresses for order processing
- Business requirements and product specifications
- Communication preferences and inquiry details
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address, browser type, and device information
- Pages visited, time spent, and navigation patterns
- Referral sources and search terms used to find our site
- Technical data for website optimization and security
How We Use Information
Enlightening Plast uses your information for the following purposes:
Business Operations
- Process and fulfill your orders
- Provide customer support and technical assistance
- Communicate about products and services
- Manage business relationships
Service Improvement
- Analyze website usage and performance
- Develop new products and services
- Enhance user experience
- Conduct market research
Legal Basis: We process your data based on legitimate business interests, contract performance, and compliance with legal obligations under applicable privacy laws.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
Service Providers
Trusted third-party vendors who assist with business operations, such as shipping, payment processing, and IT services.
Legal Requirements
When required by law, court order, or to protect our rights, property, or safety.
Business Transfers
In connection with mergers, acquisitions, or asset sales, subject to confidentiality agreements.
Data Security
We implement comprehensive security measures to protect your information:
Encryption
SSL/TLS encryption for data transmission and secure storage protocols.
Access Control
Restricted access to personal data on a need-to-know basis.
Monitoring
Regular security audits and monitoring for unauthorized access.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access
Request copies of your personal data
Correction
Update inaccurate or incomplete information
Deletion
Request removal of your personal data
Portability
Receive your data in a portable format
Restriction
Limit how we process your information
Objection
Object to certain processing activities
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we make significant changes:
We will post the updated policy on our website
We will update the "Last Updated" date at the top of this policy
We may notify you via email or website notice for material changes
Your continued use of our services after policy updates constitutes acceptance of the revised terms.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Enlightening Plast
Privacy Officer
Email: privacy@enlighteningplast.com
Phone: +86-xxx-xxxx-xxxx
Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (CST)
Response Commitment
• We will acknowledge your inquiry within 24 hours
• Most requests are processed within 30 days
• Complex requests may require up to 60 days
• We will keep you informed throughout the process
International Compliance
This Privacy Policy is designed to comply with applicable privacy laws including GDPR (EU), CCPA (California), PIPEDA (Canada), and other international privacy regulations. Specific rights may vary based on your location and applicable local laws.